Curated list of open source and low-cost bug and issue tracking software (2020)

Two people discussing in front of a laptop

Photo credit: John Schnobrich (Unsplash license)

Edit 1: There are changes for OTRS in 2021. On 1 Jan 2021, OTRS 6 community edition would not have new security updates. Also, the GitHub repository for OTRS 6 community is archived. So, there is no official support for OTRS 6 community edition any more.

There are two forks that I am aware at the moment: Znuny and Otobo.

Introduction about bug and issue tracking software

I had to admit I liked Atlassian Jira as …

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